FAQ

  • 1
    What is your main products ?
    • A:We focus on Roll die cutting machine for paper packaging, roll stamping machine, slitting machine and inspection machine.
  • 2
    How long has your factory been in this area?
    • A:Our company has established in 1986, we have more than 35years’ experience in flexible packaging, and also the first one to make roll die cutting machine in China.
  • 3
    Do u have any advantages than your peers?
    • A:We have a professional R&D teams who are committed to improve the machine for the customers and we have our own system programmers for our own machine running.
  • 4
    What is the machine delivery time? How is the packaging?
    • A:Generally speaking, the machine could be shipped out with 25-35 days after confirming everything. The machine will be packed by flexible packaging with non-fumigation wooden underframe.
  • 5
    How about the guarantee of the machine?
    • A:We provide 1 year warranty for the machine; we can supply the spare parts for free if the machine is damaged by the machine-self. After one year, the damaged parts and accessories will be paid at the cost price.
  • 6
    What are the payment items you can accept?
    • A:Normally, we accept TT, 30% as deposit,70% should be paid before shipping. And we also accept LC.
  • 7
    How is the after-sale service?
    • A:We have strong after-sale team who are all with rich experience, we can solve most of the problems online, but if you need on-site assistance, we will arrange the engineers to the customer’s, and all the costs should be paid by the customer himself.
  • 8
    Does Great Wall accept customized machine?
    • A:Yes, we could design the machine based on customer’s requirement.
  • 9
    Where is the factory located?
    • A:We are located in Gexiang New District, Ruian City, which is about 40mins to Wenzhou International airport, and 30 mins to Ruian Train station.
  • 10
    What is the hot-selling products of Great Wall?
    • A:Roll die cutting machine , Roll to roll stamping machine ,Roll stamping and die cutting machine ,Slitting machine.

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